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HAN SEUNG WOO
1ST ONTACT STAGE SEUNGWOO'S WORLD
Neak peek into HAN SEUNG WOO 1ST ONTACT STAGE rehearsal!
Sneak peek into HAN SEUNG WOO 1ST ONTACT STAGE rehearsal!



2020.09.19 beginning 7 PM (KST)
If you are ready, accumulate around!
On Sep 19, Seungwoo may be having an distinctive rehearsal stay consultation for HAN SEUNG WOO 1ST ONTACT STAGE [SEUNGWOO'S WORLD] thru MyMusicTaste only.
All folks that purchase the tickets to the net display before the stop of the rehearsals will be capable of view the consultation via MyMusicTaste.Com "LIVE' page.
Run time: approximately 10 mins
If you have not purchased the tickets, you still have time!
DISCLAIMER: This live practice session clip will now not be blanketed inside the VOD or posted everywhere else. It will most effective be to be had live at, Sep 19.
If you have got troubles viewing the live rehearsals make sure to clean your cache.

SURPRISE CALL EVENT with Seungwoo!
When: Sunday, September 20 beginning eight PM (KST) 

(Schedule concern to exchange. In the case of any changes, winners could be notified one at a time.)

How: Purchasers who got the concert tickets (LIVE + VOD + MD Bundle or LIVE + VOD or LIVE Only + MD BUNDLE or LIVE Only) can be entered for a danger to be one of the 15 fortunate winners to get a call from Seungwoo after the concert!


Winners: 15 winners will be introduced on Saturday, September 19, three PM (KST) via e mail.


Please word the change within the T-blouse size for the MD:
From: Chest : 51cm Length : 74cm
->To:  Chest : 60cm Length: 77cm
Update #2
September 11, 2020
Sneak peek into HAN SEUNG WOO 1ST ONTACT STAGE rehearsal!
On Sep 19, Seungwoo may be having an special rehearsal stay session for HAN SEUNG WOO 1ST ONTACT STAGE [SEUNGWOO'S WORLD] through MyMusicTaste handiest.
All folks that purchase the tickets to the net display earlier than the quit of the rehearsals may be capable of view the session thru MyMusicTaste.Com "LIVE' page.
Run time: approximately 10 mins
If you haven't purchased the tickets, you continue to have time!
DISCLAIMER: This live rehearsal clip will not be blanketed in the VOD or published anywhere else. It will handiest be available live at, Sep 19, (Time could be announced later)
If you have troubles viewing the stay rehearsals make certain to clear your cache.
Update #1
September eight, 2020
Surprise Event from Seungwoo
1- Purchasers who were given the LIVE + VOD + MD Bundle or LIVE Only + MD BUNDLE will get ALL 3 photocards! (Only applicable to purchases crafted from Sep 7 to Sep 13)


2- Purchasers who got the live performance tickets (LIVE + VOD + MD Bundle or LIVE + VOD or LIVE Only + MD BUNDLE or LIVE Only) could be entered for a hazard to be one of the a hundred lucky winners of a signed accordion photograph set!

Disclaimer
- All unclaimed programs that return again to the sender can most effective be reshipped at the expense of a client. The calculation of the re-cargo price might be in accordance with postal rates, relying on the kind, weight of the parcel, shipping address and additional options.

- All claims must be submitted to MyMusicTaste within seven (7) days of transport as marked by way of the transport business enterprise. The customer must offer all requested documentation assisting the declare inside thirty (30) enterprise days of MyMusicTaste receiving observe of the claim. Written documentation assisting your declare may encompass, but isn't confined to, a description and pix of damage, description of products, and evidence of cost such as the order range. These documents ought to be verifiable to MyMusicTaste’s pleasure.

- MyMusicTaste isn't liable for loss or damage resulting from any deliberate act or at some point of the transporting and/or delivering of the goods. If, however, you received your product and consider it to be defective, or it arrives damaged, please touch us inside 7 commercial enterprise days of the shipping date of your order. Include your order number and any image proof you could have showing the damage or disorder. Once we get hold of the object you consider defective, we are able to fully look at it and issue money back with its reshipment fee on the rate of MyMusicTaste.

- Duties and taxes aren't included inside the fee. Your bundle may additionally incur fees upon shipping, and this charge is decided with the aid of your local customs authority.

Frequently Asked Questions
Project-associated queries

GENERAL



Concert schedule

The live performance will start at 12 PM (KST) on September 20, 2020, exclusively at the official MYMUSICTASTE website.



Concert strolling time

The live performance will last for minimal a hundred mins. Please note that it is able to be barely adjusted relying on the state of affairs on-web site or external factors.



Viewing necessities and age restriction

Everyone who has club at MYMUSICTASTE and purchased a price tag for the HAN SEUNG WOO 1ST ONTACT STAGE [Seungwoo’s World] can watch the display.

There is not any age limit for this event. Fans of every age are welcome.



TICKETING


Ticketing Schedule

Tickets could be available from 12 PM on September 7, 2020 ~ 12:30 PM on September 20, 2020.



For lovers in Thailand, tickets are to be had at ‘Thai Ticket Major’

(https://thaiticketmajor.Com)

For enthusiasts in Japan, tickets are available at ‘SKIYAKI TICKET’

(https://ticket.Skiyaki.Tokyo)



Ticket Types

- LIVE + VOD + MD BUNDLE (Photo Card 2 of 3ea Random)
- LIVE + VOD
- LIVE ONLY + MD BUNDLE (Photo Card 2 of 3ea Random)

- LIVE ONLY
- MD BUNDLE (Photo Card 2 of 3ea Random)



*One MyMusicTaste account should purchase the equal price tag at a couple of times and/or two or greater distinct tickets. However, despite the fact that the only account purchased multiple LIVE tickets, best one device is permitted to watch the concert.



Payment strategies

You can also pay with your credit score/debit playing cards (Mastercard/VISA/American Express) or via Paypal. Tax and fees might be protected inside the very last charge.



Do I must join MYMUSICTASTE to watch the live performance?

Yes, handiest MyMusicTaste individuals should buy tickets. Ticket buy is restrained to at least one price tag in keeping with account.



How to get hold of the ticket

There might be no physical tickets for this concert. You gets a affirmation e-mail to the email address you used upon becoming a member of MyMusicTaste, in order to be your price tag.



If you haven't obtained a confirmation e mail, please contact us right here for assistance.



*A hyperlink to view the streaming occasion will no longer be included within the order affirmation e-mail nor will it's sent out to you in a separate electronic mail. Please go to the ‘Live’ web page on MyMusicTaste and pick out the occasion you're looking to stream.



Ticket-related queries

Please contact MyMusicTaste if you want info or assistance concerning price ticket purchase.

* Kindly notice that the live performance will be behind schedule or cancelled because of any external factors. Check the reliable website for all updates and purchase the tickets at your discretion. 



My price did no longer go through. What should I do?

Please take a look at if your card is eligible for overseas transactions and has a sufficient quantity after taxes and shipping prices are carried out. Please also ensure all details (name, cope with, and many others.) had been indexed as a consequence as the payment may additionally fail if this statistics isn't listed efficaciously. 

If the price nonetheless doesn’t undergo, please take a look at along with your bank.



If there are different kinds of problems associated with payments, please touch us right here.



Will there be reputable merchandise related to the concert I could buy?

Yes. Please discuss with the internet site or the MyMusicTaste Twitter and Facebook account for information.




MYMUSICTASTE LIVE



How do I watch the live performance?

Go to MyMusicTaste.Com, click on the ‘Live’ banner at the higher right nook, and pick the concert name.



Can I video/audio document or make screenshots of the concert?

All video, audio recording and screenshots are strictly prohibited.



It is an infringement of highbrow assets rights to illegally replica, distribute, or promote content material without the consent of the copyright holder.



Any content that have been illegally uploaded or recorded could be directly reported to that pertaining social media platform and the perpetrators will face criminal outcomes.



What occurs while the countdown clock disappears?

It way that the live performance is prepared to start quickly.



Can I watch the concert on all mobile gadgets?

Keep in mind that one account is able to use one device only although the account purchased more than one LIVE tickets. It is viable, however please notice that the visible interface and different functions (along with stay chatting) may be unique on gadgets apart from computer computer systems and personal laptops.



What does “VOD” imply?

VOD is a video re-watching carrier that is supplied after the Korean media evaluation committee reviews the content material. The agenda is situation to exchange relying on the reviewing agenda. Once review is done, VOD might be available for two months best.



Some elements of the live performance may be deleted from the VOD service because of copyright issues.



VOD might be released after the Korean media assessment committee critiques the relative contents, that could take the time. There can be an announcement earlier than the VOD service is launched.



- TROUBLESHOOTING -



What should I do if I'm on the online fanmeeting page but it says the following message:

"Oops strive again or touch us here"

Please do now not abuse the refresh button by using constantly urgent the refresh symbol on the page. If this message/mistakes is displaying for your page, please wait a couple of minutes to refresh the page ONCE. Even after you have got done this and the live streaming nevertheless isn't always displaying, please reach out to us right here for extra help.

Please make certain you are logged into the MyMusicTaste account you have purchased the stay streaming display price tag with. You must be logged into your account that allows you to view the live performance.



- CONTACT US -

Please remember the fact that we may not be able to screen Tweets, and/or different remarks on SNS.

Reporting Illegally Downloaded/Streamed/Copied Content

If you manifest to look any content on line that has been illegally posted without the consent of the artists’ management nor MyMusicTaste, please fill out this Google Form in order that we may take suitable action to have these videos removed/taken down. 

[Browsers that may not play smoothly]

Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7

IE 10, eleven, embedded browser in Windows 8

IE eleven, embedded browser in Windows eight.1

IE 11 on Windows 10

*For some other browsers now not listed above, please sense free to reach out to us right here for further consultation.  

System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android 8+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge forty two+

- If you're logged into more than one devices with one MyMusicTaste account at the same time, you will be kicked out of the previous device/tab. We endorse looking the live display/concert on one tool simplest. 

- For a clean viewing experience, please get right of entry to the Internet from an environment with a velocity of 20Mbps or quicker. If a shared network is used, there can be a slight postpone even if the rate is 20 Mbps or greater. 

- 3G/LTE might also increase records utilization; please be advised that the use of 3G/LTE may also lead to risky, vulnerable indicators and/or reason the stay streaming software to disconnect throughout the center of the occasion and disrupt the overall streaming revel in. MyMusicTaste will now not be chargeable for the elements indexed above.

- External factors and/or technical difficulties can also have an effect on or disrupt the video/voice first-rate; please be counseled of this before shopping the ticket to this occasion.  

SHIPPING


Due to the current circumstances surrounding COVID-19, we’re experiencing delays and suspension from a few transport couriers. We’re dispatching our orders as in step with regular, but the following couriers are experiencing delays in shipping to the respective nations. 

Please check with the listing of the nations and delivery methods which might be presently unavailable (listed at the bottom of the page). We ask on your knowledge in that your order may additionally get canceled if your preferred delivery technique will become unavailable upon your order. 

For regions/areas in which shipping has been suspended because of COVID-19, applications will be shipped out whilst transport will become available.



*Please be aware that each one delivery addresses for DHL Express, including recipient call must be written in English letters handiest. If Japanese, Chinese or every other characters are used on your information, it could have an effect on the delivery fame and motive delays.



*Please be aware that each one delivery facts for addresses in Korea are anticipated to be written in Korean, and there might be delays inside the transport manner have to or not it's written in English.



*All Korea based totally addresses would require a legitimate Korean telephone wide variety in order for your item to be introduced correctly.



- DHL EXPRESS



Suspended (CANNOT BE SHIPPED):

·       CUBA

·       REPUBLIC OF SURINAME

·       GUINEA BISSAU

·       SAO TOME AND PRINCIPE

·       DJIBOUTI


Expected to be Delayed:



·       AFGHANISTAN

·       ALGERIA

·       ANGOLA

·       ARGENTINA

·       ARMENIA

·       AUSTRALIA

·       AUSTRIA

·       AZERBAIJAN

·       BANGLADESH

·       BARBADOS

·       BOLIVIA

·       BOTSWANA

·       BRAZIL

·       BURKINA FASO

·       BURUNDI

·       CAMEROON

·       CENTRAL AFRICAN REPUBLIC

·       CHAD

·       CHINA

·       COLOMBIA

·       CONGO

·       COMOROS

·       COTE D’IVOIRE

·       CURAÇAO

·       CZECH REPUBLIC

·       DEMOCRATIC REPUBLIC OF CONGO

·       EAST TIMOR

·       ECUADOR

·       EGYPT

·       EL SALVADOR

·       EQUATORIAL GUINEA

·       ERITREA

·       ESWATINI

·       ETHIOPIA

·       FIJI

·       FRANCE

·       GABON

·       GAMBIA

·       GEORGIA

·       GERMANY

·       GHANA

·       GUAM

·       GUATEMALA

·       GUINEA

·       HONDURAS

·       INDIA

·       INDONESIA

·       IRAQ

·       ITALY

·       JORDAN

·       KAZAKHSTAN

·       KENYA

·       KUWAIT

·       KYRGYZSTAN

·       LAO PEOPLE'S DEMOCRATIC REPUBLIC

·       LEBANON

·       LESOTHO

·       LIBERIA

·       LIBYAN ARAB JAMAHIRIYA

·       MACEDONIA

·       MADAGASCAR

·       MALAWI

·       MALDIVES

·       MALI

·       MARSHALL ISLANDS

·       MAURITANIA

·       MAURITIUS

·       MAYOTTE

·       MEXICO


·       MONGOLIA

·       MOROCCO

·       MOZAMBIQUE

·       MYANMAR

·       NAMIBIA

·       NEPAL

·       NEW ZEALAND

·       NIGER

·       NIGERIA

·       NORWAY

·       OMAN

·       PAKISTAN

·       PARAGUAY

·       PERU

·       PHILIPPINES

·       PORTUGAL

·       PALAU

·       QATAR

·       REPUBLIC OF SOUTH SUDAN

·       REUNION

·       ROMANIA

·       RUSSIA

·       RWANDA

·       SAIPAN

·       SAUDI ARABIA

·       SENEGAL

·       SOMALIA

·       SPAIN

·       SRI LANKA

·       SUDAN

·       SYRIA

·       SINGAPORE

·       TANZANIA

·       TURKEY

·       TURKMENISTAN

·       UGANDA

·       UKRAINE

·       UNITED ARAB EMIRATES

·       UZBEKISTAN

·       VENEZUELA BOLIVARIAN REPUBLIC OF

·       VIET NAM

·       YEMEN, REPUBLIC OF

·       ZAMBIA

·       ZIMBABWE



Where can I get my album shipped to?

You can only get your order shipped to the international locations indexed in the shipping listing.



What are the shipping alternatives?








**It is the purchaser's responsibility to test whether their selected transport approach is well matched with their delivery deal with and/or neighborhood customs authority. Should failure to check bring about the bundle being again to the sender, the re-cargo rate will be at the price of the patron.



*The delivery intervals listed above are the predicted trendy transport instances. There may be delays relying on external circumstances.



When will my order be shipped out?

Considering the manufacturing and shipment training time table, your order can be shipped out about from the cease of October 2020, and your monitoring quantity could be to be had to view via the ‘Purchases’ segment of your ‘My Activity’ web page as soon as your order has been shipped.



Are customs responsibilities blanketed inside the fee?

Duties and taxes are NOT blanketed within the price.



Please observe, all global applications may be subject to obligations and taxes depending at the u . S .. Your package may additionally incur fees upon delivery and this charge is decided with the aid of your nearby customs authority. Please refer to your local customs website for extra information. 



Can I alternate the shipping deal with on my order?

Yes, you can edit your shipping address through the undertaking page till the sale closes. 

Sales close on Sep 20, 2020 at 12:30 PM KST.



What is MyMusicTaste’s EORI code?

Our European Union registration and identity (EORI) quantity is IE3431072KH.



My package is being sent returned to the sender due to the fact I missed my transport. What ought to I do?

Failure to fill in the delivery statistics correctly can also bring about problems concerning product shipping. There can be no reimbursement for ensuing damages.



If you would love the product to be re-delivered, please word the additional transport charges incurred are at the cost of the customer.



How a lot would it cost for a re-shipment?

The calculation of the re-shipment price will be in accordance with postal prices, depending on the type, the load of the parcel, transport address, and additional options. Please see beneath for a breakdown of prices.



Re-cargo value = delivery charge + forwarding rate + go back fee*



*Return charge for every transport choice:

DHL = Priced by using place



My package is damaged or has a disorder. What ought to I do?

MyMusicTaste isn't responsible for loss or harm because of any planned act or in the course of the transporting and/or delivery of the products. If, however, you received your product and believe there is a defect or it arrived damaged, please touch us within 7 commercial enterprise days of the shipping date of your order. Include your order quantity and any photograph proof you could have displaying the harm or disorder. Once we get hold of the item you recall faulty, we can fully examine it and provide a replacement of the damaged/defective object with its re-cargo fee.

OTHERS


I can not find the solution to my question on the FAQ. Where should I contact for other questions?



For any questions regarding the ticketing and fee procedure, please address your inquiries right here.





- TICKET & REFUND POLICY -




All price tag income are very last. Refunds will no longer be accredited. 

Event times, postponements, and cancellations are concern to exchange at any time without note and may be because of outside elements. Any updates or changes made can be listed at the challenge/income web page connected here. Please proceed with caution all through check-out to make sure which you are shopping the tickets you propose to buy.




Third-Party Sales

There can be people, 0.33 celebration websites, and social media pages (i.E., Facebook, Instagram) that offer the sale/exchange of tickets. PLEASE BE WARY OF SCAMMERS AND COUNTERFEIT TICKETS/VOUCHERS! We tremendously discourage the purchase of tickets from any third celebration.

(LiveStream) HAN SEUNG WOO 1ST ONTACT CONCERT STAGE SEUNGWOO'S WORLD

HAN SEUNG WOO
1ST ONTACT STAGE SEUNGWOO'S WORLD
Neak peek into HAN SEUNG WOO 1ST ONTACT STAGE rehearsal!
Sneak peek into HAN SEUNG WOO 1ST ONTACT STAGE rehearsal!



2020.09.19 beginning 7 PM (KST)
If you are ready, accumulate around!
On Sep 19, Seungwoo may be having an distinctive rehearsal stay consultation for HAN SEUNG WOO 1ST ONTACT STAGE [SEUNGWOO'S WORLD] thru MyMusicTaste only.
All folks that purchase the tickets to the net display before the stop of the rehearsals will be capable of view the consultation via MyMusicTaste.Com "LIVE' page.
Run time: approximately 10 mins
If you have not purchased the tickets, you still have time!
DISCLAIMER: This live practice session clip will now not be blanketed inside the VOD or posted everywhere else. It will most effective be to be had live at, Sep 19.
If you have got troubles viewing the live rehearsals make sure to clean your cache.

SURPRISE CALL EVENT with Seungwoo!
When: Sunday, September 20 beginning eight PM (KST) 

(Schedule concern to exchange. In the case of any changes, winners could be notified one at a time.)

How: Purchasers who got the concert tickets (LIVE + VOD + MD Bundle or LIVE + VOD or LIVE Only + MD BUNDLE or LIVE Only) can be entered for a danger to be one of the 15 fortunate winners to get a call from Seungwoo after the concert!


Winners: 15 winners will be introduced on Saturday, September 19, three PM (KST) via e mail.


Please word the change within the T-blouse size for the MD:
From: Chest : 51cm Length : 74cm
->To:  Chest : 60cm Length: 77cm
Update #2
September 11, 2020
Sneak peek into HAN SEUNG WOO 1ST ONTACT STAGE rehearsal!
On Sep 19, Seungwoo may be having an special rehearsal stay session for HAN SEUNG WOO 1ST ONTACT STAGE [SEUNGWOO'S WORLD] through MyMusicTaste handiest.
All folks that purchase the tickets to the net display earlier than the quit of the rehearsals may be capable of view the session thru MyMusicTaste.Com "LIVE' page.
Run time: approximately 10 mins
If you haven't purchased the tickets, you continue to have time!
DISCLAIMER: This live rehearsal clip will not be blanketed in the VOD or published anywhere else. It will handiest be available live at, Sep 19, (Time could be announced later)
If you have troubles viewing the stay rehearsals make certain to clear your cache.
Update #1
September eight, 2020
Surprise Event from Seungwoo
1- Purchasers who were given the LIVE + VOD + MD Bundle or LIVE Only + MD BUNDLE will get ALL 3 photocards! (Only applicable to purchases crafted from Sep 7 to Sep 13)


2- Purchasers who got the live performance tickets (LIVE + VOD + MD Bundle or LIVE + VOD or LIVE Only + MD BUNDLE or LIVE Only) could be entered for a hazard to be one of the a hundred lucky winners of a signed accordion photograph set!

Disclaimer
- All unclaimed programs that return again to the sender can most effective be reshipped at the expense of a client. The calculation of the re-cargo price might be in accordance with postal rates, relying on the kind, weight of the parcel, shipping address and additional options.

- All claims must be submitted to MyMusicTaste within seven (7) days of transport as marked by way of the transport business enterprise. The customer must offer all requested documentation assisting the declare inside thirty (30) enterprise days of MyMusicTaste receiving observe of the claim. Written documentation assisting your declare may encompass, but isn't confined to, a description and pix of damage, description of products, and evidence of cost such as the order range. These documents ought to be verifiable to MyMusicTaste’s pleasure.

- MyMusicTaste isn't liable for loss or damage resulting from any deliberate act or at some point of the transporting and/or delivering of the goods. If, however, you received your product and consider it to be defective, or it arrives damaged, please touch us inside 7 commercial enterprise days of the shipping date of your order. Include your order number and any image proof you could have showing the damage or disorder. Once we get hold of the object you consider defective, we are able to fully look at it and issue money back with its reshipment fee on the rate of MyMusicTaste.

- Duties and taxes aren't included inside the fee. Your bundle may additionally incur fees upon shipping, and this charge is decided with the aid of your local customs authority.

Frequently Asked Questions
Project-associated queries

GENERAL



Concert schedule

The live performance will start at 12 PM (KST) on September 20, 2020, exclusively at the official MYMUSICTASTE website.



Concert strolling time

The live performance will last for minimal a hundred mins. Please note that it is able to be barely adjusted relying on the state of affairs on-web site or external factors.



Viewing necessities and age restriction

Everyone who has club at MYMUSICTASTE and purchased a price tag for the HAN SEUNG WOO 1ST ONTACT STAGE [Seungwoo’s World] can watch the display.

There is not any age limit for this event. Fans of every age are welcome.



TICKETING


Ticketing Schedule

Tickets could be available from 12 PM on September 7, 2020 ~ 12:30 PM on September 20, 2020.



For lovers in Thailand, tickets are to be had at ‘Thai Ticket Major’

(https://thaiticketmajor.Com)

For enthusiasts in Japan, tickets are available at ‘SKIYAKI TICKET’

(https://ticket.Skiyaki.Tokyo)



Ticket Types

- LIVE + VOD + MD BUNDLE (Photo Card 2 of 3ea Random)
- LIVE + VOD
- LIVE ONLY + MD BUNDLE (Photo Card 2 of 3ea Random)

- LIVE ONLY
- MD BUNDLE (Photo Card 2 of 3ea Random)



*One MyMusicTaste account should purchase the equal price tag at a couple of times and/or two or greater distinct tickets. However, despite the fact that the only account purchased multiple LIVE tickets, best one device is permitted to watch the concert.



Payment strategies

You can also pay with your credit score/debit playing cards (Mastercard/VISA/American Express) or via Paypal. Tax and fees might be protected inside the very last charge.



Do I must join MYMUSICTASTE to watch the live performance?

Yes, handiest MyMusicTaste individuals should buy tickets. Ticket buy is restrained to at least one price tag in keeping with account.



How to get hold of the ticket

There might be no physical tickets for this concert. You gets a affirmation e-mail to the email address you used upon becoming a member of MyMusicTaste, in order to be your price tag.



If you haven't obtained a confirmation e mail, please contact us right here for assistance.



*A hyperlink to view the streaming occasion will no longer be included within the order affirmation e-mail nor will it's sent out to you in a separate electronic mail. Please go to the ‘Live’ web page on MyMusicTaste and pick out the occasion you're looking to stream.



Ticket-related queries

Please contact MyMusicTaste if you want info or assistance concerning price ticket purchase.

* Kindly notice that the live performance will be behind schedule or cancelled because of any external factors. Check the reliable website for all updates and purchase the tickets at your discretion. 



My price did no longer go through. What should I do?

Please take a look at if your card is eligible for overseas transactions and has a sufficient quantity after taxes and shipping prices are carried out. Please also ensure all details (name, cope with, and many others.) had been indexed as a consequence as the payment may additionally fail if this statistics isn't listed efficaciously. 

If the price nonetheless doesn’t undergo, please take a look at along with your bank.



If there are different kinds of problems associated with payments, please touch us right here.



Will there be reputable merchandise related to the concert I could buy?

Yes. Please discuss with the internet site or the MyMusicTaste Twitter and Facebook account for information.




MYMUSICTASTE LIVE



How do I watch the live performance?

Go to MyMusicTaste.Com, click on the ‘Live’ banner at the higher right nook, and pick the concert name.



Can I video/audio document or make screenshots of the concert?

All video, audio recording and screenshots are strictly prohibited.



It is an infringement of highbrow assets rights to illegally replica, distribute, or promote content material without the consent of the copyright holder.



Any content that have been illegally uploaded or recorded could be directly reported to that pertaining social media platform and the perpetrators will face criminal outcomes.



What occurs while the countdown clock disappears?

It way that the live performance is prepared to start quickly.



Can I watch the concert on all mobile gadgets?

Keep in mind that one account is able to use one device only although the account purchased more than one LIVE tickets. It is viable, however please notice that the visible interface and different functions (along with stay chatting) may be unique on gadgets apart from computer computer systems and personal laptops.



What does “VOD” imply?

VOD is a video re-watching carrier that is supplied after the Korean media evaluation committee reviews the content material. The agenda is situation to exchange relying on the reviewing agenda. Once review is done, VOD might be available for two months best.



Some elements of the live performance may be deleted from the VOD service because of copyright issues.



VOD might be released after the Korean media assessment committee critiques the relative contents, that could take the time. There can be an announcement earlier than the VOD service is launched.



- TROUBLESHOOTING -



What should I do if I'm on the online fanmeeting page but it says the following message:

"Oops strive again or touch us here"

Please do now not abuse the refresh button by using constantly urgent the refresh symbol on the page. If this message/mistakes is displaying for your page, please wait a couple of minutes to refresh the page ONCE. Even after you have got done this and the live streaming nevertheless isn't always displaying, please reach out to us right here for extra help.

Please make certain you are logged into the MyMusicTaste account you have purchased the stay streaming display price tag with. You must be logged into your account that allows you to view the live performance.



- CONTACT US -

Please remember the fact that we may not be able to screen Tweets, and/or different remarks on SNS.

Reporting Illegally Downloaded/Streamed/Copied Content

If you manifest to look any content on line that has been illegally posted without the consent of the artists’ management nor MyMusicTaste, please fill out this Google Form in order that we may take suitable action to have these videos removed/taken down. 

[Browsers that may not play smoothly]

Internet Explorer ("IE") 8, 9, 10, 11 on Windows 7

IE 10, eleven, embedded browser in Windows 8

IE eleven, embedded browser in Windows eight.1

IE 11 on Windows 10

*For some other browsers now not listed above, please sense free to reach out to us right here for further consultation.  

System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android 8+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge forty two+

- If you're logged into more than one devices with one MyMusicTaste account at the same time, you will be kicked out of the previous device/tab. We endorse looking the live display/concert on one tool simplest. 

- For a clean viewing experience, please get right of entry to the Internet from an environment with a velocity of 20Mbps or quicker. If a shared network is used, there can be a slight postpone even if the rate is 20 Mbps or greater. 

- 3G/LTE might also increase records utilization; please be advised that the use of 3G/LTE may also lead to risky, vulnerable indicators and/or reason the stay streaming software to disconnect throughout the center of the occasion and disrupt the overall streaming revel in. MyMusicTaste will now not be chargeable for the elements indexed above.

- External factors and/or technical difficulties can also have an effect on or disrupt the video/voice first-rate; please be counseled of this before shopping the ticket to this occasion.  

SHIPPING


Due to the current circumstances surrounding COVID-19, we’re experiencing delays and suspension from a few transport couriers. We’re dispatching our orders as in step with regular, but the following couriers are experiencing delays in shipping to the respective nations. 

Please check with the listing of the nations and delivery methods which might be presently unavailable (listed at the bottom of the page). We ask on your knowledge in that your order may additionally get canceled if your preferred delivery technique will become unavailable upon your order. 

For regions/areas in which shipping has been suspended because of COVID-19, applications will be shipped out whilst transport will become available.



*Please be aware that each one delivery addresses for DHL Express, including recipient call must be written in English letters handiest. If Japanese, Chinese or every other characters are used on your information, it could have an effect on the delivery fame and motive delays.



*Please be aware that each one delivery facts for addresses in Korea are anticipated to be written in Korean, and there might be delays inside the transport manner have to or not it's written in English.



*All Korea based totally addresses would require a legitimate Korean telephone wide variety in order for your item to be introduced correctly.



- DHL EXPRESS



Suspended (CANNOT BE SHIPPED):

·       CUBA

·       REPUBLIC OF SURINAME

·       GUINEA BISSAU

·       SAO TOME AND PRINCIPE

·       DJIBOUTI


Expected to be Delayed:



·       AFGHANISTAN

·       ALGERIA

·       ANGOLA

·       ARGENTINA

·       ARMENIA

·       AUSTRALIA

·       AUSTRIA

·       AZERBAIJAN

·       BANGLADESH

·       BARBADOS

·       BOLIVIA

·       BOTSWANA

·       BRAZIL

·       BURKINA FASO

·       BURUNDI

·       CAMEROON

·       CENTRAL AFRICAN REPUBLIC

·       CHAD

·       CHINA

·       COLOMBIA

·       CONGO

·       COMOROS

·       COTE D’IVOIRE

·       CURAÇAO

·       CZECH REPUBLIC

·       DEMOCRATIC REPUBLIC OF CONGO

·       EAST TIMOR

·       ECUADOR

·       EGYPT

·       EL SALVADOR

·       EQUATORIAL GUINEA

·       ERITREA

·       ESWATINI

·       ETHIOPIA

·       FIJI

·       FRANCE

·       GABON

·       GAMBIA

·       GEORGIA

·       GERMANY

·       GHANA

·       GUAM

·       GUATEMALA

·       GUINEA

·       HONDURAS

·       INDIA

·       INDONESIA

·       IRAQ

·       ITALY

·       JORDAN

·       KAZAKHSTAN

·       KENYA

·       KUWAIT

·       KYRGYZSTAN

·       LAO PEOPLE'S DEMOCRATIC REPUBLIC

·       LEBANON

·       LESOTHO

·       LIBERIA

·       LIBYAN ARAB JAMAHIRIYA

·       MACEDONIA

·       MADAGASCAR

·       MALAWI

·       MALDIVES

·       MALI

·       MARSHALL ISLANDS

·       MAURITANIA

·       MAURITIUS

·       MAYOTTE

·       MEXICO


·       MONGOLIA

·       MOROCCO

·       MOZAMBIQUE

·       MYANMAR

·       NAMIBIA

·       NEPAL

·       NEW ZEALAND

·       NIGER

·       NIGERIA

·       NORWAY

·       OMAN

·       PAKISTAN

·       PARAGUAY

·       PERU

·       PHILIPPINES

·       PORTUGAL

·       PALAU

·       QATAR

·       REPUBLIC OF SOUTH SUDAN

·       REUNION

·       ROMANIA

·       RUSSIA

·       RWANDA

·       SAIPAN

·       SAUDI ARABIA

·       SENEGAL

·       SOMALIA

·       SPAIN

·       SRI LANKA

·       SUDAN

·       SYRIA

·       SINGAPORE

·       TANZANIA

·       TURKEY

·       TURKMENISTAN

·       UGANDA

·       UKRAINE

·       UNITED ARAB EMIRATES

·       UZBEKISTAN

·       VENEZUELA BOLIVARIAN REPUBLIC OF

·       VIET NAM

·       YEMEN, REPUBLIC OF

·       ZAMBIA

·       ZIMBABWE



Where can I get my album shipped to?

You can only get your order shipped to the international locations indexed in the shipping listing.



What are the shipping alternatives?








**It is the purchaser's responsibility to test whether their selected transport approach is well matched with their delivery deal with and/or neighborhood customs authority. Should failure to check bring about the bundle being again to the sender, the re-cargo rate will be at the price of the patron.



*The delivery intervals listed above are the predicted trendy transport instances. There may be delays relying on external circumstances.



When will my order be shipped out?

Considering the manufacturing and shipment training time table, your order can be shipped out about from the cease of October 2020, and your monitoring quantity could be to be had to view via the ‘Purchases’ segment of your ‘My Activity’ web page as soon as your order has been shipped.



Are customs responsibilities blanketed inside the fee?

Duties and taxes are NOT blanketed within the price.



Please observe, all global applications may be subject to obligations and taxes depending at the u . S .. Your package may additionally incur fees upon delivery and this charge is decided with the aid of your nearby customs authority. Please refer to your local customs website for extra information. 



Can I alternate the shipping deal with on my order?

Yes, you can edit your shipping address through the undertaking page till the sale closes. 

Sales close on Sep 20, 2020 at 12:30 PM KST.



What is MyMusicTaste’s EORI code?

Our European Union registration and identity (EORI) quantity is IE3431072KH.



My package is being sent returned to the sender due to the fact I missed my transport. What ought to I do?

Failure to fill in the delivery statistics correctly can also bring about problems concerning product shipping. There can be no reimbursement for ensuing damages.



If you would love the product to be re-delivered, please word the additional transport charges incurred are at the cost of the customer.



How a lot would it cost for a re-shipment?

The calculation of the re-shipment price will be in accordance with postal prices, depending on the type, the load of the parcel, transport address, and additional options. Please see beneath for a breakdown of prices.



Re-cargo value = delivery charge + forwarding rate + go back fee*



*Return charge for every transport choice:

DHL = Priced by using place



My package is damaged or has a disorder. What ought to I do?

MyMusicTaste isn't responsible for loss or harm because of any planned act or in the course of the transporting and/or delivery of the products. If, however, you received your product and believe there is a defect or it arrived damaged, please touch us within 7 commercial enterprise days of the shipping date of your order. Include your order quantity and any photograph proof you could have displaying the harm or disorder. Once we get hold of the item you recall faulty, we can fully examine it and provide a replacement of the damaged/defective object with its re-cargo fee.

OTHERS


I can not find the solution to my question on the FAQ. Where should I contact for other questions?



For any questions regarding the ticketing and fee procedure, please address your inquiries right here.





- TICKET & REFUND POLICY -




All price tag income are very last. Refunds will no longer be accredited. 

Event times, postponements, and cancellations are concern to exchange at any time without note and may be because of outside elements. Any updates or changes made can be listed at the challenge/income web page connected here. Please proceed with caution all through check-out to make sure which you are shopping the tickets you propose to buy.




Third-Party Sales

There can be people, 0.33 celebration websites, and social media pages (i.E., Facebook, Instagram) that offer the sale/exchange of tickets. PLEASE BE WARY OF SCAMMERS AND COUNTERFEIT TICKETS/VOUCHERS! We tremendously discourage the purchase of tickets from any third celebration.

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