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When and in which is the occasion happening?

이달의 소녀 LOOΠΔ On Wave [LOOΠΔTHEWORLD : Midnight Festival] will begin on October 20, 2020 @ 00:00 AM KST exclusively on MyMusicTaste. 

 

How long is the show?

The show will go on for a minimum of a hundred minutes. 


(Runtime and packages may be concern to exchange due to onsite conditions and/or different outside factors).


Can absolutely everyone view it?

Yes! All fans are welcome to enroll in.

Tickets might be able for buy thru MyMusicTaste.


Is there an age restrict? 

There is no age restriction for this occasion. Fans of all ages are welcome. 


TICKETING 


I’m so excited! When can I buy the tickets?

Tickets may be purchased here. 

Sales will be open from September 29, eleven:00PM KST up until October 20, 1:00AM KST.


What are the to be had price tag options?

There are 6 varieties of price tag levels you can select from. The tiers (varieties of tickets) had been indexed down beneath:

- LIVE + VOD + MD BUNDLE

- LIVE + VOD

- LIVE ONLY + MD BUNDLE

- LIVE ONLY

- MD BUNDLE

- VOD


*All income are very last. No refunds can be made.

*Purchase of a couple of items/tickets beneath a single MyMusicTaste account is allowed; but, please note that you may most effective be capable of view the LIVE live performance using one tool per account.


Will there be any MyMusicTaste TasteMaker benefits?

There could be no Tastemaker blessings for this on line concert.


What styles of payments do you receive?

We accept essential credit score/debit cards (VISA, Mastercard, American Express), PayPal, and KakaoPay. 

 

*Please be advised that PayPal isn't always available for users with a Korean phone wide variety, Korean billing deal with, and Korean delivery deal with.

 

What is KakaoPay?

KakaoPay is a newly to be had charge method which lets in customers to make purchases in KRW on MyMusicTaste. Should you have got any questions concerning KakaoPay, please cope with all inquiries immediately to the KakaoPay Customer Service Center for in addition assistance.

 

Can I use KakaoPay to buy a product in a one of a kind forex (USD or EUR) except KRW?

Transactions in KRW can not be made through VISA, Mastercard, American Express, and PayPal, and no other fee technique except KakaoPay can aid transactions in KRW on MyMusicTaste in the interim.

Should you desire to continue with a exceptional payment technique apart from KakaoPay

Please go back to the primary web page of the favored project to reselect the price foreign money from KRW to USD or EUR.

However, should you choose your charge forex to USD or EUR, the best viable fee strategies may be VISA, Mastercard, American Express, and PayPal.

I am not a South Korean citizen nor based in South Korea, but desire to make a purchase using KakaoPay.

If you've got effectively registered for the KakaoPay provider through your personal KakaoTalk account, you'll be legal to use this charge technique. Should you have any questions concerning KakaoPay, please address all inquiries at once to the KakaoPay Customer Service Center for in addition assistance. 

Do I need to check in on MyMusicTaste before placing an order?

Yes, you ought to have a MyMusicTaste account to vicinity an order. Please notice that best unmarried participation is allowed in step with account (i.E. You can not buy for two unique people using the equal MyMusicTaste account).

 

Do I need to sign up on PayPal before placing an order?

No, you can create a PayPal account at some stage in the checkout technique if you do now not already have an account.

 

Do the expenses include taxes, ticketing costs and transport fees?

No, you have to pay the necessary costs upon checkout. Please notice that every one fees listed before checkout do NOT include taxes and/or ticketing/carrier/shipping prices.

 

Okay, but how will I get hold of my tickets?

There could be no physical tickets mailed to you for the stay streaming live shows/shows. Instead, you should get hold of an ‘order confirmation’ email verifying your purchase for the price tag.

(This can be sent to your MyMusicTaste registered e-mail address used to make this price tag purchase)

 

If you probably did no longer acquire an order confirmation e mail as stated above, please touch us here for in addition help. 

 

If I actually have a query approximately my price ticket. Who do I touch?

Feel loose to contact us right here for greater data or assistance. 

 

Can I alternate the stages after finalizing the order?

No, you can not adjust the tiers after the transaction has been finalized.

 

How do I check my order status?

You will get hold of an order precis e-mail upon finishing your order efficaciously. You can also take a look at your order underneath ‘Purchases’ after logging into your MyMusicTaste account.

 

Please remember that you'll receive an e mail and SMS in your order regardless of the notifications settings for your MyMusicTaste account.

 

My price did not go through. What have to I do?

Please test if your card is eligible for overseas transactions and has a enough amount after taxes and transport charges are applied. Please additionally make certain all information (call, address, etc.) had been listed therefore because the payment may additionally fail if this facts isn't indexed efficaciously. 


If the payment nevertheless doesn’t undergo, please test with your respective bank concerning this rely.

 

If there are other sorts of troubles related to bills, please contact us right here.


Will there be products on the market?

Yes! Please preserve to test our challenge web page or comply with our Twitter and Facebook account for the contemporary updates.


MYMUSICTASTE LIVE

 

How do I watch the net concert?

Head to our 'Live' web page on MyMusicTaste.Com and pick the 이달의 소녀 LOOΠΔ On Wave [LOOΠΔTHEWORLD : Midnight Festival] to get began! 

 

Can I record the web streaming display/concert?

Live streaming/filming/recording the occasion with any tool is strictly prohibited.

 

Unauthorized copying, distribution, and selling of content with out consent of the copyright proprietor is an act of copyright infringement. 

 

Any illegally uploaded/recorded content material can be mentioned to that social media platform directly and taken down. Legal motion can be taken if wanted. 

 

The countdown clock has disappeared, does this mean the net live performance isn’t occurring?

Nope not at all! This simply approach that we're making ready for the display/concert and it's going to start rapidly. 

 

Can I watch the web live performance on my cell device or any other tool?

Yes, but please be advised that watching it on any device apart from a computer/pc may regulate the visible interface and different alternatives/features which are to be had (such as the live chat characteristic).

 

What is a VOD?

VOD (Video On Demand) is a replay provider that allows customers to get entry to videos without a traditional video playback tool and the constraints of a normal static broadcasting time table.

 

Please be advised that the VOD will be released after the Korea Media Rating Board reviews the contents; this could make the effort and you'll be notified earlier than the VOD is launched.


Kindly be aware that now not all performances from the web live performance can be covered inside the VOD provider because of copyright issues.


Will the VOD be available to watch forever? Infinitely?

The VOD might be announced on a later date, and be available for 2 months from the point of release. 

 

- TROUBLESHOOTING -

 

What must I do if I'm on the net concert web page, however it says the subsequent message:

"Oops try once more or contact us here"

Please do not abuse the refresh button by way of constantly pressing the refresh image on the web page. If this message/mistakes is displaying on your page, please wait a few minutes to refresh the page ONCE. Even after you have got performed this and the stay streaming still is not displaying, please reach out to us right here for additional assistance.

 

Please ensure you're logged into the MyMusicTaste account you have bought the live streaming show price tag with. You must be logged into your account that allows you to view the live performance.

 

- CONTACT US -

Please make sure to contact us via this form on our internet site, so we will let you in a well timed way. Please understand that we may not be able to display Tweets, and/or different feedback on SNS.

 

Reporting Illegally Downloaded/Streamed/Copied Content

If you happen to peer any content on line that has been illegally published without the consent of the artists’ control nor MyMusicTaste, please fill out this Google Form in order that we may additionally take suitable movement to have these movies removed/taken down. 

 

[Browsers that may not play smoothly]

Internet Explorer ("IE") eight, nine, 10, eleven on Windows 7

IE 10, eleven, embedded browser in Windows 8

IE eleven, embedded browser in Windows 8.1

IE eleven on Windows 10

*For some other browsers now not listed above, please experience free to attain out to us right here for further consultation. 

 

System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android eight+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge forty two+

 

- If you are logged into a couple of gadgets with one MyMusicTaste account at the identical time, you may be kicked out of the previous tool/tab. We propose watching the live display/concert on one tool only. 

 

- For a clean viewing experience, please get entry to the Internet from an surroundings with a velocity of 20Mbps or faster. If a shared network is used, there may be a mild put off even though the speed is 20 Mbps or extra. 

 

- 3G/LTE may boom facts usage; please be advised that the use of 3G/LTE may result in unstable, susceptible indicators and/or cause the live streaming application to disconnect for the duration of the middle of the event and disrupt the overall streaming experience. MyMusicTaste will no longer be answerable for the factors indexed above.

 

- External elements and/or technical difficulties may have an effect on or disrupt the video/voice satisfactory; please be suggested of this before buying the ticket to this occasion. 


SHIPPING
Due to the cutting-edge situations surrounding COVID-19, we’re experiencing delays and suspension from a few shipping couriers. We’re dispatching our orders as in line with ordinary, but the following couriers are experiencing delays in delivery to the respective international locations. 

Please consult with the listing of the international locations and shipping techniques which might be currently unavailable (indexed at the lowest of the web page). We ask in your know-how in that your order may additionally get canceled if your preferred transport technique becomes unavailable upon your order. 

For regions/regions where shipping has been suspended due to COVID-19, applications might be shipped out while shipping becomes to be had.

*Please note that each one delivery addresses for DHL Express, along with recipient call need to be written in English letters most effective. If Japanese, Chinese or some other characters are used to your records, it may affect the delivery popularity and purpose delays.

 

*Please be aware that all delivery information for addresses in Korea are predicted to be written in Korean, and there might be delays within the transport method ought to it's written in English. (배송지가 한국일 경우 모든 주소를 한글로 작성해주세요)

 

- DHL EXPRESS

 

Suspended (CANNOT BE SHIPPED):



CUBA

GUINEA BISSAU

DJIBOUTI

ZIMBABWE


 Expected to be Delayed:



AFGHANISTAN

ALGERIA

ANGOLA

ARGENTINA

ARMENIA

AUSTRALIA

AUSTRIA

AZERBAIJAN

BANGLADESH

BARBADOS

BOLIVIA

BOTSWANA

BRAZIL

BURKINA FASO

BURUNDI

CAMEROON

CANADA

CENTRAL AFRICAN REPUBLIC

CHAD

CHINA

COLOMBIA

CONGO

COMOROS

COTE D’IVOIRE

CURAÇAO

CZECH REPUBLIC

DEMOCRATIC REPUBLIC OF CONGO

EAST TIMOR

ECUADOR

EGYPT

EL SALVADOR

EQUATORIAL GUINEA

ERITREA

ESWATINI

ETHIOPIA

FIJI

FRANCE

GABON

GAMBIA

GEORGIA

GERMANY

GHANA

GUAM

GUATEMALA

GUINEA

HONDURAS

INDIA

INDONESIA

IRAQ

ITALY

JORDAN

KAZAKHSTAN

KENYA

KUWAIT

KYRGYZSTAN

LAO PEOPLE'S DEMOCRATIC REPUBLIC

LEBANON

LESOTHO

LIBERIA

LIBYAN ARAB JAMAHIRIYA

MACEDONIA

MADAGASCAR

MALAWI

MALDIVES

MALI

MARSHALL ISLANDS

MAURITANIA

MAURITIUS

MAYOTTE

MEXICO

MONGOLIA

MOROCCO

MOZAMBIQUE

MYANMAR

NAMIBIA

NEPAL

NEW ZEALAND

NIGER

NIGERIA

NORWAY

OMAN

PAKISTAN

PARAGUAY

PERU

PHILIPPINES

PORTUGAL

PALAU

QATAR

REPUBLIC OF SOUTH SUDAN

REPUBLIC OF SURINAME

REUNION

ROMANIA

RUSSIA

RWANDA

SAIPAN

SAO TOME AND PRINCIPE

SAUDI ARABIA

SENEGAL

SOMALIA

SPAIN

SRI LANKA

SUDAN

SYRIA

SINGAPORE

TANZANIA

TURKEY

TURKMENISTAN

UGANDA

UKRAINE

UNITED ARAB EMIRATES

UZBEKISTAN

VENEZUELA BOLIVARIAN REPUBLIC OF

VIETNAM

YEMEN, REPUBLIC OF

ZAMBIA



 

Where can I get my album shipped to?

You can only get your order shipped to the international locations listed inside the shipping listing.

 

What are the delivery options?



 

For folks that use a package forwarding provider and have a Korea-based totally transport cope with, you MUST input all cope with info in Korean characters, and additionally enter a valid Korea-primarily based phone variety. The domestic transport organization will no longer be capable of ship to a nearby address in case you’ve entered an international cellphone wide variety as your contact statistics. MyMusicTaste isn't dependable nor answerable for any packages lost or back if the client has entered an unreachable destination or incorrect touch data.

 

**It is the customer's duty to test whether their selected shipping technique is well matched with their shipping address and/or local customs authority. Should failure to check bring about the bundle being again to the sender, the re-shipment fee could be at the fee of the consumer.

 

*The transport durations indexed above are the anticipated preferred delivery instances. There may be delays relying on external instances.

 

When will my order be shipped out?

Your order might be shipped out tentatively from the 4th week of November, 2020, and your tracking quantity will be to be had to view through the ‘Purchases’ section of your ‘My Activity’ page once your order has been shipped.

 

Are customs responsibilities included inside the charge?

Duties and taxes are NOT blanketed in the price.

 

Please note, all worldwide packages can be situation to obligations and taxes depending on the u . S .. Your package deal can also incur expenses upon shipping and this charge is determined by your local customs authority. Please talk to your nearby customs website for extra statistics. 

 

Can I change the transport deal with on my order?

Yes, you could edit the delivery deal with thru ‘My Orders’ on the assignment page; but, the country of your shipping cope with can't be changed as soon as the charge has been made.

 

Please additionally note that you'll not be capable of make any adjustments after the sales stop date on October 20, 1:00AM KST.

 

What is MyMusicTaste’s EORI code?

Our European Union registration and identification (EORI) range is IE3431072KH.

 

My package deal is being despatched back to the sender because I missed my delivery. What need to I do?

Failure to fill in the shipping statistics efficaciously may additionally result in troubles concerning product transport. There could be no reimbursement for ensuing damages.

 

If you would really like the product to be re-brought, please observe the extra shipping charges incurred are at the price of the purchaser.

 

How a great deal would it cost for a re-cargo?

The calculation of the re-cargo value will be according with postal costs, depending on the sort, the weight of the parcel, transport deal with, and extra alternatives. Please see beneath for a breakdown of costs.

 

Re-shipment value = delivery rate + forwarding fee + return fee*

 

*Return fee for every transport alternative:

DHL = Priced via region

EMS = zero Korean Won

 

My package deal is broken or has a illness. What have to I do?

MyMusicTaste isn't always answerable for the loss or harm because of any deliberate act or at some stage in the transporting and/or delivering of the products. If, but, you acquired your product and trust there's a defect or it arrived broken, please touch us within 7 commercial enterprise days of the transport date of your order. Include your order range, unboxing video, and any picture evidence you can have showing the harm or disorder. Once we receive the documentation of the object which you may don't forget to be faulty, we will absolutely look at it and provide a partial or complete alternative of that object relying at the case. If the item is deemed to be defective without the patron being at fault, MyMusicTaste will cover the re-shipment fee for this item. Failure to post the vital assisting documentation along with the unboxing video or photo evidence should bring about rejection of the substitute.

Sneak peek into LOONA's online concert rehearsals!
On October 16, 10 PM (KST) LOONA will have their distinctive stay rehearsals for LOOΠΔ On Wave [LOOΠΔTHEWORLD : Midnight Festival]!
All people who purchase the tickets to the net concert before the quit of the rehearsals could be capable of view the session thru MyMusicTaste.Com 'LIVE' web page.



Run time: about 20 minutes



If you haven't purchased the tickets, you continue to have time!



Orbit, don't pass over this special content! Show your love and help!





DISCLAIMER: This stay practice session clip will no longer be blanketed in the VOD or posted anywhere else. It will handiest be to be had stay at 10 PM (KST), October sixteen, 2020.

If you have got problems viewing the stay rehearsals make sure to clean your cache.

(LiveStream) LOOΠΔ 이달의 소녀 LOOΠΔ ON WAVE [LOOΠΔTHEWORLD : MIDNIGHT FESTIVAL]

 


When and in which is the occasion happening?

이달의 소녀 LOOΠΔ On Wave [LOOΠΔTHEWORLD : Midnight Festival] will begin on October 20, 2020 @ 00:00 AM KST exclusively on MyMusicTaste. 

 

How long is the show?

The show will go on for a minimum of a hundred minutes. 


(Runtime and packages may be concern to exchange due to onsite conditions and/or different outside factors).


Can absolutely everyone view it?

Yes! All fans are welcome to enroll in.

Tickets might be able for buy thru MyMusicTaste.


Is there an age restrict? 

There is no age restriction for this occasion. Fans of all ages are welcome. 


TICKETING 


I’m so excited! When can I buy the tickets?

Tickets may be purchased here. 

Sales will be open from September 29, eleven:00PM KST up until October 20, 1:00AM KST.


What are the to be had price tag options?

There are 6 varieties of price tag levels you can select from. The tiers (varieties of tickets) had been indexed down beneath:

- LIVE + VOD + MD BUNDLE

- LIVE + VOD

- LIVE ONLY + MD BUNDLE

- LIVE ONLY

- MD BUNDLE

- VOD


*All income are very last. No refunds can be made.

*Purchase of a couple of items/tickets beneath a single MyMusicTaste account is allowed; but, please note that you may most effective be capable of view the LIVE live performance using one tool per account.


Will there be any MyMusicTaste TasteMaker benefits?

There could be no Tastemaker blessings for this on line concert.


What styles of payments do you receive?

We accept essential credit score/debit cards (VISA, Mastercard, American Express), PayPal, and KakaoPay. 

 

*Please be advised that PayPal isn't always available for users with a Korean phone wide variety, Korean billing deal with, and Korean delivery deal with.

 

What is KakaoPay?

KakaoPay is a newly to be had charge method which lets in customers to make purchases in KRW on MyMusicTaste. Should you have got any questions concerning KakaoPay, please cope with all inquiries immediately to the KakaoPay Customer Service Center for in addition assistance.

 

Can I use KakaoPay to buy a product in a one of a kind forex (USD or EUR) except KRW?

Transactions in KRW can not be made through VISA, Mastercard, American Express, and PayPal, and no other fee technique except KakaoPay can aid transactions in KRW on MyMusicTaste in the interim.

Should you desire to continue with a exceptional payment technique apart from KakaoPay

Please go back to the primary web page of the favored project to reselect the price foreign money from KRW to USD or EUR.

However, should you choose your charge forex to USD or EUR, the best viable fee strategies may be VISA, Mastercard, American Express, and PayPal.

I am not a South Korean citizen nor based in South Korea, but desire to make a purchase using KakaoPay.

If you've got effectively registered for the KakaoPay provider through your personal KakaoTalk account, you'll be legal to use this charge technique. Should you have any questions concerning KakaoPay, please address all inquiries at once to the KakaoPay Customer Service Center for in addition assistance. 

Do I need to check in on MyMusicTaste before placing an order?

Yes, you ought to have a MyMusicTaste account to vicinity an order. Please notice that best unmarried participation is allowed in step with account (i.E. You can not buy for two unique people using the equal MyMusicTaste account).

 

Do I need to sign up on PayPal before placing an order?

No, you can create a PayPal account at some stage in the checkout technique if you do now not already have an account.

 

Do the expenses include taxes, ticketing costs and transport fees?

No, you have to pay the necessary costs upon checkout. Please notice that every one fees listed before checkout do NOT include taxes and/or ticketing/carrier/shipping prices.

 

Okay, but how will I get hold of my tickets?

There could be no physical tickets mailed to you for the stay streaming live shows/shows. Instead, you should get hold of an ‘order confirmation’ email verifying your purchase for the price tag.

(This can be sent to your MyMusicTaste registered e-mail address used to make this price tag purchase)

 

If you probably did no longer acquire an order confirmation e mail as stated above, please touch us here for in addition help. 

 

If I actually have a query approximately my price ticket. Who do I touch?

Feel loose to contact us right here for greater data or assistance. 

 

Can I alternate the stages after finalizing the order?

No, you can not adjust the tiers after the transaction has been finalized.

 

How do I check my order status?

You will get hold of an order precis e-mail upon finishing your order efficaciously. You can also take a look at your order underneath ‘Purchases’ after logging into your MyMusicTaste account.

 

Please remember that you'll receive an e mail and SMS in your order regardless of the notifications settings for your MyMusicTaste account.

 

My price did not go through. What have to I do?

Please test if your card is eligible for overseas transactions and has a enough amount after taxes and transport charges are applied. Please additionally make certain all information (call, address, etc.) had been listed therefore because the payment may additionally fail if this facts isn't indexed efficaciously. 


If the payment nevertheless doesn’t undergo, please test with your respective bank concerning this rely.

 

If there are other sorts of troubles related to bills, please contact us right here.


Will there be products on the market?

Yes! Please preserve to test our challenge web page or comply with our Twitter and Facebook account for the contemporary updates.


MYMUSICTASTE LIVE

 

How do I watch the net concert?

Head to our 'Live' web page on MyMusicTaste.Com and pick the 이달의 소녀 LOOΠΔ On Wave [LOOΠΔTHEWORLD : Midnight Festival] to get began! 

 

Can I record the web streaming display/concert?

Live streaming/filming/recording the occasion with any tool is strictly prohibited.

 

Unauthorized copying, distribution, and selling of content with out consent of the copyright proprietor is an act of copyright infringement. 

 

Any illegally uploaded/recorded content material can be mentioned to that social media platform directly and taken down. Legal motion can be taken if wanted. 

 

The countdown clock has disappeared, does this mean the net live performance isn’t occurring?

Nope not at all! This simply approach that we're making ready for the display/concert and it's going to start rapidly. 

 

Can I watch the web live performance on my cell device or any other tool?

Yes, but please be advised that watching it on any device apart from a computer/pc may regulate the visible interface and different alternatives/features which are to be had (such as the live chat characteristic).

 

What is a VOD?

VOD (Video On Demand) is a replay provider that allows customers to get entry to videos without a traditional video playback tool and the constraints of a normal static broadcasting time table.

 

Please be advised that the VOD will be released after the Korea Media Rating Board reviews the contents; this could make the effort and you'll be notified earlier than the VOD is launched.


Kindly be aware that now not all performances from the web live performance can be covered inside the VOD provider because of copyright issues.


Will the VOD be available to watch forever? Infinitely?

The VOD might be announced on a later date, and be available for 2 months from the point of release. 

 

- TROUBLESHOOTING -

 

What must I do if I'm on the net concert web page, however it says the subsequent message:

"Oops try once more or contact us here"

Please do not abuse the refresh button by way of constantly pressing the refresh image on the web page. If this message/mistakes is displaying on your page, please wait a few minutes to refresh the page ONCE. Even after you have got performed this and the stay streaming still is not displaying, please reach out to us right here for additional assistance.

 

Please ensure you're logged into the MyMusicTaste account you have bought the live streaming show price tag with. You must be logged into your account that allows you to view the live performance.

 

- CONTACT US -

Please make sure to contact us via this form on our internet site, so we will let you in a well timed way. Please understand that we may not be able to display Tweets, and/or different feedback on SNS.

 

Reporting Illegally Downloaded/Streamed/Copied Content

If you happen to peer any content on line that has been illegally published without the consent of the artists’ control nor MyMusicTaste, please fill out this Google Form in order that we may additionally take suitable movement to have these movies removed/taken down. 

 

[Browsers that may not play smoothly]

Internet Explorer ("IE") eight, nine, 10, eleven on Windows 7

IE 10, eleven, embedded browser in Windows 8

IE eleven, embedded browser in Windows 8.1

IE eleven on Windows 10

*For some other browsers now not listed above, please experience free to attain out to us right here for further consultation. 

 

System Requirements

PC: Mac OS 10.12+/Windows 7+

Mobile: iOS 11+/Android eight+

Browser: Chrome 70+/Safari 10+/Firefox 39+/Edge forty two+

 

- If you are logged into a couple of gadgets with one MyMusicTaste account at the identical time, you may be kicked out of the previous tool/tab. We propose watching the live display/concert on one tool only. 

 

- For a clean viewing experience, please get entry to the Internet from an surroundings with a velocity of 20Mbps or faster. If a shared network is used, there may be a mild put off even though the speed is 20 Mbps or extra. 

 

- 3G/LTE may boom facts usage; please be advised that the use of 3G/LTE may result in unstable, susceptible indicators and/or cause the live streaming application to disconnect for the duration of the middle of the event and disrupt the overall streaming experience. MyMusicTaste will no longer be answerable for the factors indexed above.

 

- External elements and/or technical difficulties may have an effect on or disrupt the video/voice satisfactory; please be suggested of this before buying the ticket to this occasion. 


SHIPPING
Due to the cutting-edge situations surrounding COVID-19, we’re experiencing delays and suspension from a few shipping couriers. We’re dispatching our orders as in line with ordinary, but the following couriers are experiencing delays in delivery to the respective international locations. 

Please consult with the listing of the international locations and shipping techniques which might be currently unavailable (indexed at the lowest of the web page). We ask in your know-how in that your order may additionally get canceled if your preferred transport technique becomes unavailable upon your order. 

For regions/regions where shipping has been suspended due to COVID-19, applications might be shipped out while shipping becomes to be had.

*Please note that each one delivery addresses for DHL Express, along with recipient call need to be written in English letters most effective. If Japanese, Chinese or some other characters are used to your records, it may affect the delivery popularity and purpose delays.

 

*Please be aware that all delivery information for addresses in Korea are predicted to be written in Korean, and there might be delays within the transport method ought to it's written in English. (배송지가 한국일 경우 모든 주소를 한글로 작성해주세요)

 

- DHL EXPRESS

 

Suspended (CANNOT BE SHIPPED):



CUBA

GUINEA BISSAU

DJIBOUTI

ZIMBABWE


 Expected to be Delayed:



AFGHANISTAN

ALGERIA

ANGOLA

ARGENTINA

ARMENIA

AUSTRALIA

AUSTRIA

AZERBAIJAN

BANGLADESH

BARBADOS

BOLIVIA

BOTSWANA

BRAZIL

BURKINA FASO

BURUNDI

CAMEROON

CANADA

CENTRAL AFRICAN REPUBLIC

CHAD

CHINA

COLOMBIA

CONGO

COMOROS

COTE D’IVOIRE

CURAÇAO

CZECH REPUBLIC

DEMOCRATIC REPUBLIC OF CONGO

EAST TIMOR

ECUADOR

EGYPT

EL SALVADOR

EQUATORIAL GUINEA

ERITREA

ESWATINI

ETHIOPIA

FIJI

FRANCE

GABON

GAMBIA

GEORGIA

GERMANY

GHANA

GUAM

GUATEMALA

GUINEA

HONDURAS

INDIA

INDONESIA

IRAQ

ITALY

JORDAN

KAZAKHSTAN

KENYA

KUWAIT

KYRGYZSTAN

LAO PEOPLE'S DEMOCRATIC REPUBLIC

LEBANON

LESOTHO

LIBERIA

LIBYAN ARAB JAMAHIRIYA

MACEDONIA

MADAGASCAR

MALAWI

MALDIVES

MALI

MARSHALL ISLANDS

MAURITANIA

MAURITIUS

MAYOTTE

MEXICO

MONGOLIA

MOROCCO

MOZAMBIQUE

MYANMAR

NAMIBIA

NEPAL

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NIGER

NIGERIA

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OMAN

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TURKEY

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UGANDA

UKRAINE

UNITED ARAB EMIRATES

UZBEKISTAN

VENEZUELA BOLIVARIAN REPUBLIC OF

VIETNAM

YEMEN, REPUBLIC OF

ZAMBIA



 

Where can I get my album shipped to?

You can only get your order shipped to the international locations listed inside the shipping listing.

 

What are the delivery options?



 

For folks that use a package forwarding provider and have a Korea-based totally transport cope with, you MUST input all cope with info in Korean characters, and additionally enter a valid Korea-primarily based phone variety. The domestic transport organization will no longer be capable of ship to a nearby address in case you’ve entered an international cellphone wide variety as your contact statistics. MyMusicTaste isn't dependable nor answerable for any packages lost or back if the client has entered an unreachable destination or incorrect touch data.

 

**It is the customer's duty to test whether their selected shipping technique is well matched with their shipping address and/or local customs authority. Should failure to check bring about the bundle being again to the sender, the re-shipment fee could be at the fee of the consumer.

 

*The transport durations indexed above are the anticipated preferred delivery instances. There may be delays relying on external instances.

 

When will my order be shipped out?

Your order might be shipped out tentatively from the 4th week of November, 2020, and your tracking quantity will be to be had to view through the ‘Purchases’ section of your ‘My Activity’ page once your order has been shipped.

 

Are customs responsibilities included inside the charge?

Duties and taxes are NOT blanketed in the price.

 

Please note, all worldwide packages can be situation to obligations and taxes depending on the u . S .. Your package deal can also incur expenses upon shipping and this charge is determined by your local customs authority. Please talk to your nearby customs website for extra statistics. 

 

Can I change the transport deal with on my order?

Yes, you could edit the delivery deal with thru ‘My Orders’ on the assignment page; but, the country of your shipping cope with can't be changed as soon as the charge has been made.

 

Please additionally note that you'll not be capable of make any adjustments after the sales stop date on October 20, 1:00AM KST.

 

What is MyMusicTaste’s EORI code?

Our European Union registration and identification (EORI) range is IE3431072KH.

 

My package deal is being despatched back to the sender because I missed my delivery. What need to I do?

Failure to fill in the shipping statistics efficaciously may additionally result in troubles concerning product transport. There could be no reimbursement for ensuing damages.

 

If you would really like the product to be re-brought, please observe the extra shipping charges incurred are at the price of the purchaser.

 

How a great deal would it cost for a re-cargo?

The calculation of the re-cargo value will be according with postal costs, depending on the sort, the weight of the parcel, transport deal with, and extra alternatives. Please see beneath for a breakdown of costs.

 

Re-shipment value = delivery rate + forwarding fee + return fee*

 

*Return fee for every transport alternative:

DHL = Priced via region

EMS = zero Korean Won

 

My package deal is broken or has a illness. What have to I do?

MyMusicTaste isn't always answerable for the loss or harm because of any deliberate act or at some stage in the transporting and/or delivering of the products. If, but, you acquired your product and trust there's a defect or it arrived broken, please touch us within 7 commercial enterprise days of the transport date of your order. Include your order range, unboxing video, and any picture evidence you can have showing the harm or disorder. Once we receive the documentation of the object which you may don't forget to be faulty, we will absolutely look at it and provide a partial or complete alternative of that object relying at the case. If the item is deemed to be defective without the patron being at fault, MyMusicTaste will cover the re-shipment fee for this item. Failure to post the vital assisting documentation along with the unboxing video or photo evidence should bring about rejection of the substitute.

Sneak peek into LOONA's online concert rehearsals!
On October 16, 10 PM (KST) LOONA will have their distinctive stay rehearsals for LOOΠΔ On Wave [LOOΠΔTHEWORLD : Midnight Festival]!
All people who purchase the tickets to the net concert before the quit of the rehearsals could be capable of view the session thru MyMusicTaste.Com 'LIVE' web page.



Run time: about 20 minutes



If you haven't purchased the tickets, you continue to have time!



Orbit, don't pass over this special content! Show your love and help!





DISCLAIMER: This stay practice session clip will no longer be blanketed in the VOD or posted anywhere else. It will handiest be to be had stay at 10 PM (KST), October sixteen, 2020.

If you have got problems viewing the stay rehearsals make sure to clean your cache.

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